WORKPLACE INVESTIGATIONS

We offer a thorough employee relations investigative process and are trained in mediation techniques that can help resolve issues that arise in a professional and non-confrontational manner.

You can't avoid conflict in the workplace but you can certainly avoid time-consuming distractions that hinder negatively impact morale and company culture. Our team of experts helps navigate through challenging situations and find the most appropriate and compassionate approaches that bring your team together.



WHEN & WHY HIRE AN INDEPENDENT INVESTIGATOR

"Appointing independent HR Investigators will give you confidence in complex or sensitive investigations, safeguard company reputation, and improve employee trust & satisfaction".

Credibility. HR Innovex Consulting investigators have a singular goal – to obtain facts and report those facts to you.   Completely impartial, with no role in discipline in the process, and without any vested interest in your organization, our investigators are truly neutral with nothing to gain or lose.  Seen as a third-party and objective by participants makes them more comfortable in the process, and likely to report truthful information.

Privilege. Using a third-party investigator enables an organization to preserve attorney-client privilege if litigation arises. 

*HR Innovex Consulting Partners, and or its affiliates, to include employees make no implied promotions, statements, or has partnership with the Brown Jacob Employment Practice Group. 



What's Included? 


Creating Investigation Plan

This step will define the scope of the investigation, including witnesses that need to be interviewed or who need to provide witness statements and any data that needs to be collected.

Developing Interview Questions

Asking the right questions in the fact-finding stage is critical to collecting the right information allowing to make the correct decision when concluding the investigation.

Conducting Interviews

This stage of the investigation is critical to ensuring fair and holistic approach to issues investigated where all parties involves as well as any witnesses will be interviewed and/or provide statements.

Reviewing of Evidence

Once the investigation has been completed all the evidence will be analysed to ensure all the information needed has been collected and no gaps in investigation exist that can result in investigation findings being challenged.

Preparing Investigation Report 

This part of the process is critical, especially when conducting the investigation as an outside consultant. The report allows the decision maker to understand the process, information considered to allow them to make decision as to the next steps. It also serves as evidence for audit purposes and in case of appeal.

Concluding Investigation

Once the investigation has been concluded, evidence considered and a report prepared, we will deliver our findings to the decision maker and hand over the process to be managed internally as per comapny's relevant policies.

  • We help solve issues within your workforce, helping you manage your most valuable resource.

  • We conduct confidential workplace investigations that properly address grievances.

  • As needed, we work with your in-house HR representative, attorney or Private Investigators to perform confidential workplace investigations regarding harassment, discrimination, retaliation, leave of absence, safety practices and injuries in the workplace, ADA violations, and more.

  • We advise management and business owners on sensitive employee relations and post-investigation strategies and recommend appropriate disciplinary or corrective action while reducing liability and risk.

  • As needed, recommend appropriate action plans that may include employee coaching, additional training, team building exercises, or if unavoidable, disciplinary action or termination. Whatever the choice, we suggest methods for solving grievances in a timely, efficient and effective manner while limiting your short and long-term exposure.

  • Serve as an Advisor or Coach for Supervisors and Management on a variety of HR/sensitive issues.

  • We assist management with performing terminations and with unemployment hearings.


Frequently Asked Questions

WHAT ARE THE MAIN BENEFITS OF THIS SERVICE? Peace of mind for you knowing that any issues are investigated in a confidential and bias-free manner by a consultant experienced in conducting workplace investigations.

HOW LONG WILL AN INVESTIGATION TAKE TO COMPLETE? It depends on the scope of the investigation, including the number of witnesses to be interviewed, their availability, number of evidence to be gathered.

WHAT HAPPENS IF I NEED FURTHER SUPPORT? If you have any questions after the investigation is complete, we are happy to answer them free of charge. If complex advice is needed (extending beyond a quick discussion), we will provide a quote based on our reduced consulting hourly rate or you can opt for our HR Expert package which will provide you with ongoing advisory support.


HOW MUCH DOES IT COST? The consulting fee for this service depends on the scope of the investigation.